Terms & Conditions

Last updated: 4 November 2026

Welcome to #e. These Terms & Conditions ("Terms") apply to your access to and use of hasheclan.in and purchases made through it. By using the website or placing an order, you agree to these Terms. If you do not agree, please do not use the store.

1. About #e

This online store is operated under the brand #e. For questions, contact support@hasheclan.in.

2. Products and product information

We make reasonable efforts to display product descriptions, colours, sizes and images accurately. Actual colours may vary depending on your screen and device. Please review the size guide and product details before ordering. Product availability, designs and descriptions may change without notice.

3. Prices, payment and orders

Prices are displayed in Indian Rupees (INR) unless stated otherwise. Applicable taxes, shipping charges and other costs, if any, will be shown during checkout before you confirm your order. Payments are handled through the payment methods and providers presented at checkout. An order confirmation acknowledges receipt of your order; we reserve the right to contact you if details need verification or to cancel an order where there is a genuine issue such as a pricing, stock, payment or suspected fraud error. If payment has already been received for an order we cancel, we will arrange a refund to the original payment method, subject to the payment provider's process.

4. Shipping and delivery

Orders are shipped to the serviceable addresses and locations shown at checkout. Estimated dispatch and delivery information, where provided, is indicative and may be affected by location, carrier operations, weather, public holidays or other events outside our reasonable control. Please ensure your delivery details and phone number are accurate. Contact us promptly if an order appears delayed or delivery details need correction.

5. Cancellations, returns, exchanges and refunds

Our cancellation, return, exchange and refund rules will be displayed in the store's separate Shipping, Returns & Refunds Policy and/or on the relevant product or checkout page. Please review those terms before placing an order. Nothing in these Terms is intended to limit rights or remedies that cannot lawfully be excluded under applicable consumer-protection law. To request help with an order, email support@hasheclan.in and include your order number.

6. Acceptable use

You must not misuse the website, interfere with its operation or security, attempt unauthorised access, submit fraudulent orders, or use the website in violation of applicable law or the rights of others.

7. Intellectual property

Unless otherwise stated, the website's original branding, text, graphics, product artwork, layout and other content are owned by or licensed to #e and are protected by applicable intellectual-property laws. You may not copy, reproduce, distribute, modify or commercially exploit them without prior written permission. Third-party names and marks, if mentioned, belong to their respective owners.

8. Third-party services and links

The store may use or link to third-party services, including payment and delivery providers. We are not responsible for third-party websites or services; their own terms and policies apply to your use of them.

9. Disclaimers and liability

We aim to keep the store available and information accurate, but do not guarantee uninterrupted or error-free access. To the extent permitted by law, #e will not be liable for indirect or consequential loss arising from use of the website. Nothing in these Terms excludes or restricts liability or consumer rights where doing so would be unlawful.

10. Changes to these Terms

We may revise these Terms from time to time by posting an updated version on this page. Changes apply from the date they are posted, subject to applicable law.

11. Governing law and disputes

These Terms are governed by the laws of India. Any dispute will be subject to the jurisdiction of the competent courts in India, without limiting any mandatory consumer remedies or forums available under applicable law.