Last updated: 4 November 2026
This Privacy Policy explains how #e ("we", "us" or "our") collects, uses, stores and shares information when you visit hasheclan.in, place an order or contact us.
1. Information we collect
Depending on how you use our store, we may collect your name, billing and delivery address, email address, phone number, order details, payment status and customer-service messages. Payment card and other payment credentials are processed by the payment provider you choose; we do not intend to store your full card details on our systems.
We may also collect technical and usage information such as IP address, browser and device details, pages viewed, referring links and interactions with the store, including through cookies and similar technologies.
2. How we use information
- To process, confirm, fulfil and deliver orders and provide order updates.
- To provide customer support, handle returns or complaints, and communicate about your purchases.
- To operate, secure, troubleshoot and improve our store, products and services.
- To detect fraud, prevent misuse and meet legal, tax and regulatory obligations.
- To send promotional communications where permitted by law and, where required, with your consent. You can opt out of marketing messages at any time.
3. How information is shared
We share information only as reasonably needed to run the store and fulfil the purposes above. This may include Shopify and our store technology providers, payment gateways, shipping and logistics partners, customer-support or analytics providers, and professional advisers. We may also disclose information where required by law or to protect our rights, customers and services. These providers may process information under their own terms and privacy practices.
4. Cookies and analytics
Our store and service providers may use cookies and similar technologies to keep the shopping cart working, remember preferences, understand store usage and improve performance. You can manage cookies through your browser settings; disabling some cookies may affect store functionality.
5. Data retention and security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order administration, customer support, accounting, dispute resolution and legal compliance. We use reasonable safeguards designed to protect information, but no online transmission or storage system can be guaranteed to be completely secure.
6. Your choices and rights
You may contact us to request access to, correction of or deletion of personal information, or to withdraw consent where processing is based on consent, subject to applicable law and legitimate record-retention requirements. You may also opt out of marketing communications using the unsubscribe option where available or by emailing us.
7. Children
Our store is not intended to be used by children to make purchases independently. If you believe a child has provided personal information to us, please contact us so we can review the request.
8. Third-party links and international processing
Our store may link to third-party websites or services. Their privacy practices are governed by their own policies. Shopify and other service providers may process information in locations outside your state or country, subject to applicable safeguards and law.
9. Changes to this policy
We may update this policy from time to time. The revised version will be posted on this page with an updated date.
10. Contact
For privacy questions or requests, email support@hasheclan.in.